Privacy Policy
Effective 4/4/2026
At Ophelia’s Palette, we specialize in nail health, natural nail care, and premium gel services for clients in Fort Worth, Texas and surrounding areas. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
Personal Information
When you book an appointment, fill out a form, or communicate with us, we may collect:
-
Name
-
Email address
-
Phone number
-
Appointment and service history
-
Preferences related to nail care and services
-
Any other information you voluntarily provide
Customer Profiles (Wix Collections)
We securely store client information, including appointment history and preferences, within our website platform (Wix Collections). This allows us to:
-
Provide a more personalized experience
-
Track service history for nail health and maintenance
-
Improve the quality and consistency of our services
Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
-
Schedule and manage appointments
-
Provide personalized nail care services and track progress
-
Communicate with you about bookings, updates, or changes
-
Respond to inquiries
-
Improve our website and services
-
Send promotions or updates (only with your consent)
3. Payment Information
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. SMS & Email Communications
By providing your phone number or email, you consent to receive communications from Ophelia’s Palette related to:
-
Appointment confirmations and reminders
-
Service-related updates
-
Occasional promotions or offers (if you opt in)
SMS consent is not shared with third parties or affiliates for marketing purposes.
You can opt out at any time:
-
SMS: Reply “STOP” to unsubscribe
-
Email: Click the “unsubscribe” link in any email
5. Sharing Your Information
Ophelia’s Palette does not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers only as necessary to operate our business, such as:
-
Website hosting and data storage (Wix)
-
Online booking systems
-
Payment processors
-
Analytics tools
These providers are only given the information needed to perform their services.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and analyze traffic.
You can disable cookies through your browser settings if you prefer.
7. Data Security
We take reasonable measures to protect your personal information, including secure storage through our website platform. However, no method of transmission over the internet is completely secure.
8. Your Rights
You may:
-
Request access to the personal information we have about you
-
Request corrections or updates
-
Request deletion of your information (where applicable)
To make a request, please contact us using the information below.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Ophelia’s Palette
950 N Main St Suite 123
Keller, TX 76248
682-231-1473